Testimonials

He inspected our 2400 sq. ft. house in about 3.5 hours. Some items were quite simple to attend to, such as moving a card table (for adequate ventilation) and some lumber, other things require much more effort (roof joists are not mitred (angle-cut) properly). What impressed me most about the inspection was that it uncovered a great many things that have been wrong since the house was built - things I wish my pre-purchase inspector had uncovered! He emailed the report to us in the wee hours of the morning following the inspection and put a hard copy in the mail. My Mother is a retired English teacher and I have only 2 minor faults with the writing on the report - excellent for 14 pages! I mention that because it speaks to his education, care in preparation of the report, attention to details, and ability to communicate effectively.  Jim S.
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It went very well. I was pleased with the inspection. He showed up early and went over the findings with us step by step. He was professional and courteous. Robin S.
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Matt was extremely responsive. He delivered what he said he would. He did it on time and in great, invaluable detail. Allen M.
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Does it make sense to spend nearly $400 to inspect a new home before the builder's warranty expires? You bet it does! First Step Home Inspections saved me a fortune and helped assure my family's safety. Builders and government inspectors cannot take time for the exhaustive evaluation that a licensed home inspector can provide, and Matt McClymonds represents the very best in that industry. He's not a nit picker, but nothing escapes his attention. If I had let the builder's warranty expire and then in the future had to pay for the discrepancies that First Step Home Inspections found, it would have cost perhaps $1,000, But that's not really the whole story, because some of the deficiencies (gaps in roof terminations where animals could crawl in and gnaw on electrical wires, or water can penetrate; electrical flaws that could cause a fire or cause one to escalate more rapidly) had the potential to be very costly or even catastrophic. I can't imagine a better investment of $385. Larry B. __________________________________________________________________________________________________________

Matt was on time, pleasant, informative, and he sent an electronic version of the complete report with photos to me in less than 24 hours! I am preparing to sell my home and wanted the inspection first, so I could make repairs before putting the house on the market. Matt found issues that were present prior to my buying the house and were just missed by my original inspector. He actually climbed onto the roof for a close inspection instead of using binoculars to inspect as I have seen done. I'm really pleased I had this done BEFORE putting a For Sale sign in my front yard. I will feel confident after making these repairs that I am selling the best possible house. At the time of this report, I have not needed to contact  again, but he does say that he is available as a resource for any questions I may have as I begin on the repairs. Gayle S.
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He was a great help. He inspected the home then sat down with us. He gave us the pictures and told us what to make the builderfix so that it would be up to the required codes. He charged us per square foot of our home so your price may vary. We found him to be very knowledgeable in his work. PJ. B.
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We were very satisfied with the work that he did. He was very thorough as he wrote a bound book, took pictures and made a to do list. He explained everything in detail to us. I really can't remember how much he charged me for that but it was quite reasonable.  This man saved me a lot of money. Based on his evaluation, I was able to back out of the purchase since the repairs would have been so high. He was able to give me a list of the problems that I took to a handyman for price estimates. Elisabeth C. _______________________________________________________________________________________________________

He was great. He was polite did a great job and I would recommend him to others. We will use him again for the final inspection. We were very pleased.  Jolio R.
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It went very well from the first phone contact to the receipt of the bound report. Connie and Matt McClymonds were responsive, courteous, and professional in every way. Connie responded to my phone messages within a very short period of time. They were able to provide me with an appointment date and time that was convenient for me. Matt arrived on time and ready to go. He was efficient, methodical, and took copious thorough notes. He patiently answered all my questions as well as provided great advice. He provided me the inspection report electronically that evening and a printed bound copy in the mail within two days. His findings were consistent with our observation. Gregory C.
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They use knowledge, performance, plus ability to explain all aspects of the inspection so you can understand the process.The bottom line was I saved at least $15,000.00 (yes, fifteen thousand) of future expenses. I only thought the home needed interior painting and some new kitchen appliances. was totally blown away by what was found. Roof leaks, mold and mildew damage were found. An addition was illegally built and violates numerous code requirements, heating and air conditioning that did not function completely, and concrete floors that have settled 2-3 inches. I could go on! Many, many, thanks to First Step Home Inspections! They are prompt, courteous, and thorough! Joey Y.
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The service was top-notch. I was on a tight schedule, having procrastinated in getting an inspection. I called and immediately spoke with Matt's wife who answered my questions and was very friendly! It certainly help me feel more confident in the quality I would receive. I wasn't at all disappointed! Matt showed up ten minutes early and proceeded to spend nearly four hours inspecting my home with me two steps behind. He taught me as we went along and was more than willing to answer all of my questions. His report showed up the same evening, as promised. Having had multiple homes inspecte by inspectors looking to get done quickly, I can say Matt was the first to really take the time to make sure my home was safe and made recommendations to keep it in top shape for years to come. This was definitely a worthwhile investment! Brian S. _______________________________________________________________________________________________________       

Matt spent a lot of time with us and did a thorough inspection. He gave us a detailed report that spelled out the issues the builder needed to address. Overall he did a great job. Carrie C. _______________________________________________________________________________________________________

I was very impressed with his ability, and will definitely call on his services again in the future. It was definitely worth the cost of the inspection. Connie G.
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The gentleman who came out was very knowledgeable and performed a very detailed inspection. My wife and I received all of the findings in a nice booklet that included pictures taken from a digital camera and explanations wrote in plain English. We were able to use the information in the purchasing of the home. The homeowners fixed all major items on the list, which was approx. $7000 worth of work. Since we have bought our house, about a year ago, we have not found any other problems. Jonathan S. ________________________________________________________________________________________________________   

I just want you to know that of all the house inspections I have had (I've had a few) I feel like I got my money's worth with you. 
Thank you. Aurelia C.
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Thank you for the photos and for the great work you did doing our home inspection. My husband came home raving about you! I apologize for not sending the checkbook with him but I will have a check in the mail to you first thing Monday morning! 
Thanks again!  Jennifer D.
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Thank you so much for coming out on a Saturday.  We were extremely pleased with the thorough job you did on the first house, the way you explained things to us, and your amazing professionalism!  On items we'd never had experience with you were great about taking an extra minute to help us understand.  I really wanted John to be there when you were doing this second inspection.  Your insights helped us feel much more informed about the house and confident about what we were getting into.  Even though the home owner was there this time you showed the same integrity we'd seen before and were just as thorough. 
The hard copy report you sent to us was immaculate, the pictures captured the trouble spots, and this detail was instrumental in helping us make our decision.  I would recommend you to anyone and we will surely ask your assistance again if buying a house in the area (but we'll try not to do it on a Saturday). Thanks again, Kathryn C.
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Thank you very much for the Home Inspection summary and photos. I was able to unzip and view the pdf file
without a problem. The photos and notes are super!  Sincerely, Gary G.
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Thank you for your thorough, detailed, and prompt review. Best regards, Jeff F.
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Thanks Matt! It looks like a very comprehensive report. Charles D.
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Just a quick note to thank you for the quick turnaround on the home inspection report, it looks great. Also, Thank you for handling the property inspections with such professionalism. Your report gave us a good picture of what needs attention and led the home seller to give us a $750 allowance toward the repairs through escrow. 
Thanks again, Dan S. 
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Thanks for your help.  I decided not to buy the house after all.  I have rented an apartment for the time being.  I’m be erring on the side of being over cautious but I have to go with what my instinct is telling me. I wanted to say that after seeing the inspection report from my house and the one done on my son’s house, your presentation was the most professionally done and quite impressive. There wasn’t anything wrong with the other reports, just a little harder to read and didn’t make nearly as nice a presentation.
Again, thanks for your efforts in helping me make the most informed decision. Faye S.
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Thank you so much for all of your help and honesty this weekend. You really did a great job and we really appreciate it. We look forward to working with you again in the future.  Regards, Rebekah and Ryan
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I appreciate you taking the time to point out things to me and explain them. you gave excellent service, and if friends need a home inspector I will recommend you highly.  Thank you! Mary S.
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Many thanks for the follow-up with me. I have to commend you for such fine work on putting together such a comprehensive and useful report, also in getting me the report in a timely manner. Marnelle A.
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Thank you for taking all that time today with Neal and Magumi - you were so patient!! Terri P.
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I wanted to thank you for the excellent inspection and all the time you spent with us in Raleigh. I couldn't asked for a better experience.
When you start the homeowner's education program please let me know. Look forward to working with you again.  Thanks, Neal
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Thanks for the quick turnaround on the inspection. I enjoyed talking with you and learning the essentials about my new home. I look forward to recommending you to anyone who may need your services in the future. Thanks, Wes.
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Thank you for the efficient inspection and timely communication. Much appreciated. Paula B.
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First Step Home Inspections Inc., 6229 Tryon Road, Cary, NC 27518
Ph:(919) 858-9930, Fax: 851-0477